Refund policy

If you’ve decided Heights isn’t for you, we’ll try not to take it personally. 💔

Our goal is always for you to feel your best — and to have a great experience with us. If our products don’t meet your expectations, we offer a hassle-free refund on your first order within 30 days of delivery, no questions asked.

We do want to be transparent though — our supplements are designed to work at a foundational level, which means benefits often build gradually over time. While some people notice changes earlier, many of the most meaningful results come with consistency, which is why experts recommend giving it at least three months.

If you’re still in the early weeks, it may be worth allowing a little more time — the difference can be more noticeable than you’d expect once your routine settles.

That said, if you decide not to continue, our 30-day money-back guarantee covers your first order—no need to return the product. Simply complete this request form within 30 days of delivery, and we’ll take care of the rest.

ℹ️ Some important notes:

1. If you are on a quarterly subscription plan and receiving 3 bottles with your first order, you still need to apply within 30 days. You'll be able to refund the first bottle and return the other 2, unopened. 

2. Limited to one refund per product, per customer. If our team suspect abuse, we reserve the right to refuse a refund. 

3. Refund does not include shipping, duties, or taxes paid.